SHIPPING TO YOUR HOME*
If you are not located near a store, you have the option of shipping everything on our website directly to your residence. See shipment terms below:
We delivery to most urban areas of Canada within 3-7 business days for free on orders over $200 before tax. Some orders to some rural areas of Canada may require additional shipping charges. Our team will contact you if this is required. Please email [email protected] for any shipping inquires.
We do not ship to the province of Quebec at this time.
Direct Signature will be required for all purchases made from our website. This is mandatory to ensure the product gets to you. If you cannot be available Monday to Friday 9-5PM local time, your delivery may be returned to us after 3 attempts are made by Fedex. Once we receive the direct signature confirmation the order is considered complete.
Tracking information will be available and sent to you via email once the item has been allocated and the Fedex Label has been created. Please allow 24 hours for the label to update on Fedex website and show information on estimated delivery date.
Shipping is arranged once payment has been cleared and no need for review is present. Your order will ship within 3-4 business days, if the item is in stock at the time of shipping, and ETA will post on the Fedex website.
We accept all major credit cards, Visa, Visa Debit, Mastercard, Mastercard Debit, American Express.
It will take 2-3 business day to post the payment of your order. We do not process payments on weekends. If you place an order on the weekend, payments will post on the next business day.
Once payment has posted, we then arrange shipping.
If you need to refund your purchase, please visit this link to review the policy: https://www.jumpplus.com/about/returns_refund
With 16 locations in Alberta, Ontario, New Brunswick, and Newfoundland, there may be a location near you! For retail locations please visit: https://www.jumpplus.com/retail
In-Store Pick Up Details
For in-store pickups please bring: